Terms and Conditions


Welcome to LAVEENA. The following Terms and Conditions and other rules posted on our Site constitute an agreement between LAVEENA and you. By visiting this Site, you are accepting and consenting to the practices described in the Terms and Conditions. We may change the terms of this Agreement in the future. By continuing to use this Site after we post any such changes, you accept the Agreement, as modified.

Order Acceptance and Billing

All Billing information must be truthful and accurate. Providing otherwise constitutes a breach in this Agreement and may result in order cancellation. We may request additional information from you prior to accepting an order for the benefit of both parties. We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, errors in product or pricing information, or problems identified by our credit and fraud avoidance department. If your order is cancelled after your credit card (or other payment account) in the amount of the charge, we will issue a refund to your credit card (or other applicable payment account) in the amount of the charge. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.

By confirming the purchase at the end of the checkout process, you agree to accept and pay for the item(s).

Pricing Information

Pricing errors may occur on the LAVEENA Site and therefore LAVEENA reserves the right to cancel any orders containing pricing errors, with no further obligations to you, even after your receipt of an order confirmation or delivery notice from LAVEENA. In cases like this, LAVEENA may either contact you for instructions or cancel your order and notify you of such cancellation.

Information and Product Descriptions

Information on the LAVEENA Site are for educational and informational purposes only. Despite our efforts to provide useful and accurate information, errors may appear from time to time. Before you act on information found on our website, you should confirm any facts that are important to your decision. Certain weights, measures and other descriptions are approximate and are provided for your convenience only. LAVEENA is not responsible for, and cannot guarantee the performance of goods and services provided by our advertisers or others to whose sites we link. If you find a product is not as described, your sole remedy is to return it in an UNUSED CONDITION (excluding products that are not eligible to return) REFER CANCELLATIONS AND RETURNS BELOW

Cancellation and Returns

We want you to have the product you expect therefore, we suggest you read this part carefully. You have every right to inspect the product that you desire to purchase before purchasing the product. Therefore, If the product is damaged or any parts are missing, you are asked to let us know before purchasing the product. If you confirm the purchase, we consider the product to be in good condition and returns/refunds will NOT be accepted by LAVEENA . Any issues pertaining to the product must be brought to the attention of LAVEENA within 3 days from delivery/pick up. LAVEENA reserves the sole right to decide on returns and/or replacements.

Intellectual Property

All content included on the Site, such as text, images, graphics, logos, video, audio, data, and music are exclusive property of LAVEENA , its partners and merchants are protected under the Intellectual Property Act of Sri Lanka No 36 of 2003. These may not be used in connection with any other products or services in any manner that may likely cause confusion among customers, or in any manner that dishonors LAVEENA .

Your Account

You may register an account on www.laveena.lk. If you do create an account, you are responsible for maintaining the confidentiality of your Username and Password. You are also responsible for all activities that occur under your account. LAVEENA reserves the right, in its sole discretion, to terminate your account, refuse service to you or cancel orders.

Customer Reviews and Comments

We welcome your reviews and comments as long as the User content submitted by you complies with these Terms and Conditions. You agree that the User content will be accurate; not violate or facilitate the violation of any law or regulation; will not violate any right of a third party; will not cause injury to any person or entity; and will not contain, or provide links to obscene, profane or threatening language, malware, political campaigning or commercial solicitation. You are solely responsible for the content you submit, and LAVEENA assumes no liability for any User content submitted by you. LAVEENA reserves the right to monitor and block or remove comments or material that determines to be abusive, obscene, fraudulent, deceptive, or misleading.